Business Hours
4/15/25 UPDATE:
All sales after 4/15/25 are final and cannot be returned.
This Return Policy applies exclusively to orders placed prior to April 15th, 2025. Orders placed on or after April 15th, 2025, are considered final, as-is, and cannot be canceled or returned. For orders received with damaged or defective items, please contact our customer support team for assistance.
Normal Customer Service Hours:
| Days of the week | Times |
|---|---|
|
Monday – Friday |
8:00am to 5:00pm Eastern Time |
2023 Customer Service Holiday Schedule (closed the following days)
| Date of Closing | Holiday |
|---|---|
|
January 2 |
New Year's Day (observance) |
|
January 16 |
MLK Jr. Day |
|
February 20 |
Presidents Day |
|
May 29 |
Memorial Day |
|
June 19 |
Juneteenth |
|
July 4 |
Independence Day |
|
September 4 |
Labor Day |
|
October 9 |
Indigenous Peoples' Day |
|
November 23 |
Thanksgiving Holiday |
|
December 25 |
Christmas Holiday |
|
January 1 |
New Year Holiday |